SMB5 Network Maintenance Plan
|
SMB5: 1 Server, 5 Workstations |
|
|
|
Cost per month: |
To be determined after Free onsite
Network Evaluation |
|
|
|
Time allotment: |
6 hours/ month |
|
|
|
Scope of Coverage: |
9am-5pm - Monday - Friday- Remote &
On-site Service |
|
|
|
Additional Hours: |
(if needed) $106.50/hr |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
SMB5 includes: |
|
|
-
Proactive Maintenance of Servers and Network
Resources
-
2 hours Remote Maintenance of Server and Health
Checkup
-
Weekly Server Health Report with risk Assessment
and 16 point Checkup
-
1 hour of support of servers and network
resources
-
24 x 7 Monitoring of Server Critical alerts
-
Error and Event log Checkup
-
Review of “Backup Calendar
-
Server Antivirus Updates Check
-
Microsoft Server Updates and Security Patches
-
Microsoft Exchange Server Monitoring and
Maintenance
-
Exchange Server Queue Monitoring
-
Managing mailboxes
-
Managing the BadMail Spam folder
-
Managing the postmaster mailbox
-
Scheduled Cleaning of Expired Messages
-
Helpdesk & Technical Liaison
-
2 hours of Remote End User support via remote
control w/ telephone assistance
-
3rd party software assistance
-
Phone Support and technical guidance
-
One 1 hour on-site visit per month
-
15% off installations and Network Upgrades
|
